Customer Service

Note: We don't offer phone support

• Email us at, support@mymetafans.com

• Visit our Help articles here, https://mymetafans.freshdesk.com/support/home

 

Twitter

We’re here for you all day, every day, @MyMetaFans

 

Business and Payment Support Info:

Who are we? My Meta Fans, M&M Innovations LLC, Santa Ana, CA United States

 

For billing issues, please contact CCBill at:

• Email Address: support@ccbill.com

• Phone Number for CCBill: (888) 596-9279

• Consumer Support Chat

• Link to CCBill Support Page: https://support.ccbill.com

 

Cancellation Policy

Cancel your subscription plan any time with these steps: 1. Login to your account. 2. Go to your subscriptions page. You can see the creators you are subscribed to. 3. Go to the creators profile and press cancel subscription. 4. Continue through the confirmation message.bIf you cancel around your usual billing date, your next payment may have already been taken. If your subscription page shows a date when your subscription will end, you’ve successfully cancelled and won’t be charged again. If it doesn’t show this, try the cancel steps again making sure you reach the confirmation message.